About Course
This course provides a thorough understanding of NDIS plan budgets and the crucial role Support Coordinators play in helping participants make informed choices about how to use their funding effectively. You’ll learn how to guide participants in managing their supports, as well as how to use practical tools and resources to convert budget amounts into service hours and distribute them across the plan period. Additionally, we’ll clarify the difference between billable and non-billable activities, offering strategies to help Support Coordinators deliver impactful support while using their time wisely.
By the end of this lesson, you will be able to:
1. Support participants in understanding and managing their NDIS plan budgets when engaging with service providers
2. Apply tools and resources to calculate available service hours from allocated funding
3. Distinguish between billable and non-billable tasks and track them effectively to ensure accurate time management and compliance
Course Content
Support Coordination Part 2
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Support Coordination
00:33 -
Course Objectives
00:21 -
Learning Objective 1: Assisting participants to about their budget
00:54 -
Setting a Budget
00:28 -
Core and Capacity Building Activities
00:52 -
Real Life Example
00:52 -
Find The Right Fit
00:35 -
Inadequate Budget
00:58 -
Making Informed Decisions
00:23 -
Getting a Quote From Providers
00:28 -
Remind Participant About the Plan
00:00 -
Rights and Responsibilites
00:56 -
Support Coordinator’s Role in Budget Management
01:18 -
Participant Information Pack
00:35 -
Reflective Practice 1
-
Learning Objective 1 Complete
00:00 -
Learning Objective 2: Using Budget Calculation Tools and Resources
00:39 -
Assisting Software
00:28 -
Public Holidays
00:00 -
Participant Roster
00:34 -
Informal and Community Connections
00:27 -
NDIS Pricing Arrangements
00:00 -
Reflective Practice 2
-
Learning Objective 2 Complete
00:00 -
Learning Objective 3: Managing Billable and Non-Billable Hours
00:32 -
Billable Hours
00:00 -
Activities Classed as Billable Hours
00:00 -
1. Participant Meetings
00:00 -
2. Registering and Accessing the NDIS Participant Portal
00:57 -
3. Face-to-face Meetings with the Participant and Other Providers or Services
00:53 -
4. Phone Calls and Text Messages to and From the Participant
00:58 -
5. Phone Calls and Text Messages to and From Others
00:42 -
6. Supporting the Participant in New Activities
00:44 -
7. Researching Options
00:38 -
8. Preparing for a Plan Review
00:34 -
9. Other
00:00 -
Non-billable hours
00:00 -
Support Coordinator Bills
00:00 -
Building Participants Capacity
00:35 -
Key Performance Indicators
00:56 -
Track the Time
01:12 -
Tracking Billable Hours
02:18 -
Billing Increments
00:00 -
Different Time Increments
00:00 -
Time Management
00:00 -
Establishing Boundaries
00:37 -
Providing Evidence
00:00 -
Reflective Practice 3
-
Learning Objective 3 Complete
00:00 -
Summary
01:13
