NDIS Online Courses — Build Your Skills and Confidence with Enablebiz Training
Gain essential skills for the disability support sector. Enablebiz courses are designed by NDIS experts, meet quality standards, and are available online 24/7 — perfect for individuals and teams seeking professional growth.
Self-paced and flexible
Accessible on any device
Delivered online via our LMS
Certificate included upon completion
Course List
A$39
Support Coordination Part 2
This course provides a thorough understanding of NDIS plan budgets and the crucial role Support Coordinators play in helping participants make informed choices about how to use their funding effectively. You’ll learn how to guide participants in managing their supports, as well as how to use practical tools and resources to convert budget amounts into service hours and distribute them across the plan period. Additionally, we’ll clarify the difference between billable and non-billable activities, offering strategies to help Support Coordinators deliver impactful support while using their time wisely.
By the end of this lesson, you will be able to:
1. Support participants in understanding and managing their NDIS plan budgets when engaging with service providers
2. Apply tools and resources to calculate available service hours from allocated funding
3. Distinguish between billable and non-billable tasks and track them effectively to ensure accurate time management and compliance
A$39
Support Coordination Part 1
In this course, you’ll gain a comprehensive understanding of Support Coordination—what it is, how it has evolved with the introduction of the NDIS, and who is eligible to access it as part of their plan. You’ll explore the different levels of Support Coordination, learn about the key responsibilities of a Support Coordinator, and discover how they help build the capacity of participants to understand, implement, and manage their NDIS supports.
We will examine the personal qualities and professional backgrounds that make an effective Support Coordinator, and highlight the five core activities they use to empower participants. You’ll also be introduced to common challenges encountered in the role, as well as key differences between Support Coordination, Case Management, and Disability Advocacy.
Additionally, the course will delve into the importance of consent—why it’s needed, how it’s obtained, and how it relates to accessing a participant’s plan. You’ll gain insight into the planning process, including how participant goals influence plan funding and support categories. We’ll also explore how travel supports are funded through the NDIS, both for participants and service providers.
A critical part of this course includes understanding the three core phases of Support Coordination:
– Understanding the participant and their plan,
– Taking action to connect them with services, and
– Monitoring progress to ensure supports are being used effectively.
Finally, you’ll learn about the ethical responsibilities Support Coordinators must uphold, including how to manage conflicts of interest and ensure quality and safeguarding standards are maintained at all times.
By the end of this course, you will be able to:
1. Define Support Coordination and identify the essential experiences and attributes of effective Support Coordinators
2. Understand who is eligible for Support Coordination funding and how eligibility is assessed
3. Describe the key responsibilities and day-to-day activities of a Support Coordinator
4. Recognize and address common misconceptions and challenges associated with the role
5. Understand consent requirements for accessing NDIS plan information and how to properly obtain it
6. Interpret a participant’s NDIS plan, link their personal goals to the supports included, and understand how funding is structured
7. Explain how travel supports are funded and what providers can claim under a participant’s plan
8. Apply the three phases of Support Coordination—Understand, Action, and Monitor—to effectively implement and manage a participant’s NDIS plan
Course Duration: 71 minutes and 54 seconds
A$39
Restrictive Practice
This course explores how Restrictive Practices are identified, assessed, and managed, along with the collaborative process involved in their development and approval. You will learn how to implement Restrictive Practices appropriately, as well as how to monitor, evaluate, and review their use. The course also highlights the role and responsibilities of the NDIS Quality and Safeguards Commission in regulating the use of Restrictive Practices and ensuring they are applied in accordance with relevant standards and legislation.
By the end of this lesson, you will be able to:
1. Explain how the use of Restrictive Practices is planned and who is involved in the decision-making process.
2. Implement Restrictive Practices in a safe, ethical, and compliant manner.
3. Describe how to monitor, assess, and review the use of Restrictive Practices.
4. Understand the regulatory role of the NDIS Quality and Safeguards Commission in overseeing Restrictive Practices.
A$39
Positive Behaviour Support
This comprehensive course will guide you through the essentials of positive behaviour support. You will explore the ABC model of positive behaviour support, learn about both responsive and reactive strategies, and discover how these can effectively reduce behaviours of concern. The course will also cover restrictive practices, providing an understanding of the circumstances and authority under which they are implemented.
Furthermore, you will gain insight into the historical approaches to ‘behaviours of concern’ in Australia over the last 60 years. You will develop a deep understanding of behaviour itself, including the five stages of behaviour escalation.
Upon completing this course, you will be able to:
1. Define “challenging behaviour” and “behaviours of concern.”
2. Discuss the history of “behaviours of concern” in Australia.
3. Understand behaviour comprehensively, including its underlying factors and the five stages of behaviour escalation.
4. Apply the ABC model of positive behaviour support.
5. Utilize both responsive and reactive strategies in your practice.
6. Identify what restrictive practices are, why they are used, and under what circumstances they are approved.
A$45
Ventilator Support
In this course, you will gain a comprehensive understanding of what a ventilator is, how it functions, and how to operate one effectively. You will explore the two main types of ventilation and follow detailed, step-by-step instructions on assembling and using a ventilator to provide safe and effective ventilator support to your patient.
By the end of this lesson, you will be able to:
1. Describe what ventilator support is and explain how a ventilator works
2. Set up and operate a ventilator
3. Understand non-invasive ventilation and the methods used to deliver it
4. Understand invasive ventilation and how it functions
A$45
Urinary Catheter Management
In this course, you will strengthen your knowledge and understanding of urinary catheter care and your responsibilities when providing this type of support. You will learn what urinary catheter care involves, why a catheter may be required, and the key principles for safe and effective practice. The course will also explain urinary anatomy and how to distinguish between healthy and unhealthy systems.
We will discuss what a catheter care plan is, the essential requirements for developing and implementing one, and the common issues a participant may face when using a catheter—along with strategies for managing and resolving these problems. Finally, you will learn how to recognise the signs of an emergency, understand the correct processes to follow, and explore your role as a disability support professional in delivering safe, person-centred care.
By the end of this lesson, you will be able to:
1. Explain what urinary catheter care is, why it may be needed, and the requirements for delivering it safely and effectively
2. Demonstrate an understanding of urinary anatomy and how to identify signs of healthy and unhealthy systems
3. Describe what a catheter care plan is, including how it is created, managed, and applied in practice
4. Identify common catheter-related problems and outline strategies to resolve them
5. Recognise what constitutes an emergency situation, and explain the correct process to ensure the participant’s safety and wellbeing
6. Outline your role, responsibilities, and procedures as a disability support professional when providing urinary catheter care
A$45
Subcutaneous Injections
In this course, you will gain knowledge about using subcutaneous injections as a method for delivering different types of medications. You will learn what subcutaneous injections are, the kinds of medications commonly given this way, and the responsibilities involved in administering them. The course will also guide you through the recommended steps for safe administration. Finally, you will explore possible side effects or adverse reactions and understand your role in identifying and responding to these situations to support the participant’s health and safety.
By the end of this lesson, you will be able to:
1. Describe what a subcutaneous injection is and its purposes
2. Explain the responsibilities and requirements for disability support professionals when giving medication via subcutaneous injection
3. Apply the correct procedure to safely administer a subcutaneous injection
4. Recognise your role in detecting and responding to incidents, side effects, and emergencies related to subcutaneous injections
A$45
Tracheostomy Support
In this course, you will develop a thorough understanding of tracheostomy support. You will learn what a tracheostomy is, how it functions, and how to assess and provide care for a participant with a tracheostomy. The course will also cover the different types of tracheostomy procedures and the steps to follow when offering support. Finally, you will learn how to respond effectively to incidents and emergencies to ensure participant safety.
By the end of this lesson, you will be able to:
1. Describe what tracheostomy support is and how it works
2. Assess the needs of a participant with a tracheostomy and provide appropriate support
3. Understand the different tracheostomy procedures and the correct processes to follow when supporting a participant
4. Respond appropriately to incidents and emergencies related to tracheostomy care
A$45
Bowel Care
In this course, you will build an understanding of your responsibilities when providing Bowel Care. You will learn what this type of support includes and how to recognise the differences between a healthy, functioning digestive system and one that is not working properly. We will begin by looking at what makes an effective bowel care plan and the requirements set out by the NDIS. From there, we will explore different bowel care strategies and the role you play as a disability support worker. Finally, we will cover how to respond to risks, incidents, and urgent situations related to bowel care.
By the end of this lesson, you will be able to:
1. Describe what Bowel Care involves and identify the difference between functional and dysfunctional digestive systems
2. Outline the key features of a well-structured bowel care plan, including the NDIS guidelines for authorising and delivering Bowel Care
3. Demonstrate an understanding of bowel care interventions and how to respond to risks, incidents, and emergencies
4. Explain your responsibilities as a disability support professional when delivering Bowel Care
A$45
PEG Feeding
In this course, you will develop an understanding of enteral feeding and PEG (Percutaneous Endoscopic Gastrostomy) feeding. You will learn how PEG feeding is carried out, the potential complications that may occur, and the steps that can be taken to reduce these risks.
By the end of this lesson, you will be able to:
1. Describe what enteral feeding is
2. Define PEG feeding and its purpose
3. Explain how PEG feeding is administered and outline the correct procedures
4. Recognise possible complications linked to PEG feeding and ways to prevent them
A$33
Understanding Duty of Care and Participant Rights
This course will help you understand your responsibilities regarding Duty of Care, Informed Choice, and Dignity of Risk. You will learn why these responsibilities are essential for you, your participants, and your organisation. We will explore what constitutes a breach of Duty of Care and the potential consequences. Finally, you will learn how to support participants in making informed decisions and living meaningful lives while embracing the concept of dignity of risk.
By the end of this lesson, you will be able to:
1. Define Duty of Care, Informed Choice, and Dignity of Risk
2. Describe your responsibilities related to these obligations
3. Explain what a breach of Duty of Care is and how it may occur
4. Understand how Informed Choice and Dignity of Risk work together
5. Demonstrate how to fulfill your legal obligations
A$33
Safe Medication Assistance
In this course, you’ll develop the essential knowledge and practical skills to confidently support individuals with their medication needs. You’ll explore what medication is, the various categories it falls into, and why regular medication reviews are critical. The course will also cover the responsibilities and legal duties of disability support workers in the context of medication assistance. Additionally, you’ll learn about Dose Administration Aids and gain an understanding of the potential risks involved when supporting someone with their medication.
By the end of this course, you’ll feel capable and well-prepared to manage medication support within your professional boundaries, promoting both the safety and well-being of the people you assist.
Learning Outcomes:
1. After completing this lesson, you will be able to:
2. Explain what medication is, identify its various types, and understand the value of ongoing medication reviews.
3. Describe the responsibilities and legal requirements of a disability support worker in relation to assisting with medication.
4. Recognise different types of Dose Administration Aids and identify common medication-related risks.
A$33
Personal Hygiene and Grooming
In this course, you will unpack Personal Care. You will learn what it is, why it is so important, the professional
ethics of care and you will be introduced to a step-by-step guide to basic Personal Care and Grooming. You will be able to use this information immediately and within every working day.
After this lesson you will be able to:
1. Describe the 6 key areas of participant Personal Care and Grooming
2. Communicate why hygiene is so important
3. Demonstrate the steps required to provide Personal Care and Grooming to your participants.
4. Explain professional ethics of care.
A$33
Mealtime Management
In this course, you will learn the importance of mealtime management for participants who have difficulty swallowing. You will explore the NDIS Mealtime Management Practice Standard and its associated Quality Indicators. This course will help you understand how this standard relates to your role and responsibilities as a Disability Support Professional providing mealtime support. You will also learn how mealtime management plans are developed and how to implement these plans to ensure safe and enjoyable mealtimes for participants.
By the end of this lesson, you will be able to:
1. Explain the concept and importance of mealtime management
2. Understand the NDIS Practice Standard for Mealtime Management
3. Recognise the signs of dysphagia and the related health risks
4. Deliver effective mealtime support to participants
5. Proactively identify and manage risks and difficulties during mealtimes
A$33
Manual Handling
This comprehensive course will equip you with the essential knowledge and skills for safe and effective manual handling, crucial for preventing injuries and pain.
You will begin by learning what manual handling is and understanding the relevant legislation. We will then explore how the risk management framework helps in meeting legal obligations, delve into risk assessment tools, and demonstrate the application of the hierarchy of control. The course will also cover biomechanical principles for safe lifting techniques and provide practical safety tips.
Furthermore, you will gain hands-on knowledge of various Manual Handling equipment and aids commonly used by Disability Support Professionals. This course will specifically demonstrate the “HOW TO” for assisting participants to move using tools such as transfer belts, hoists and slings, slide sheets, and transfer boards.
Upon completing this course, you will be able to:
State what Manual Handling is and identify relevant legislation.
Explain how organizations and employees use risk management tools to manage hazardous manual handling tasks.
Explain the benefits of a collaborative approach to risk management.
Demonstrate good manual handling techniques aligned with biomechanical principles.
Share practical manual handling safety tips and proactive steps to ensure safety for yourself and others.
Recognize and identify different manual handling equipment/aids you might use.
Assist a participant to move in a safe way using appropriate techniques and equipment.
Explain when and how to correctly use a transfer belt.
Explain when and how to correctly use a hoist and sling.
Explain when and how to correctly use slide sheets.
Explain when and how to correctly use a transfer board.
A$33
Infection Control
This course will equip you with essential knowledge on infection prevention and control. You will learn effective strategies to prevent the spread of infections, exploring the nine globally recognized standard infection control precautions that guide all participant support. We’ll also cover additional precautions tailored to specific modes of transmission (contact, respiratory, airborne). Finally, you will understand your crucial responsibilities in supporting participants to maintain their health and remain infection-free.
Upon completing this lesson, you will be able to:
1. Define infection prevention and control and identify methods to prevent infection spread.
2. Recognize and implement the nine standard infection control precautions when supporting participants.
3. Explain specific transmission-based precautions for infections spread via contact, respiratory, or airborne routes.
4. Articulate your role and responsibilities in promoting infection control practices to ensure participant safety and health.
A$33
Emergency and Disaster Management
In this course, you will learn what defines an emergency or disaster and the various situations these terms may apply to. You will gain an understanding of your responsibilities during emergencies and how to effectively support your participant. The course will also guide you in preparing for emergencies, developing appropriate plans, and ensuring the safety of both yourself and your participant.
By the end of this lesson, you will be able to:
1. Define what constitutes an emergency
2. Identify and describe different types of emergency and disaster situations, and explain appropriate responses for each
3. Develop and implement an emergency plan that meets your participant’s specific needs
A$33
Cultural Awareness
This course will guide you through understanding what culture is and the crucial importance of cultural awareness. You’ll discover strategies for developing your own cultural awareness and explore what it truly means to apply this in your role as a Disability Support Professional, including how to respect individuals from diverse cultural backgrounds. Finally, we’ll examine why cultivating cultural awareness is essential for meeting and complying with the NDIS Practice Standards requirements.
Upon completing this lesson, you will be able to:
1. Explain the concept of culture and articulate why cultural awareness is important.
2. Describe methods for developing cultural awareness.
3. Demonstrate cultural awareness effectively when working with participants.
4. Explain the necessity of cultural awareness for Disability Support Professionals to meet and comply with NDIS Practice Standards.
A$33
Complaint Handling and Incident Reporting
In this course, you will learn how to effectively receive complaints and understand their importance to you, your organisation, and its stakeholders. You will also explore best practices for managing complaints. Finally, the course will cover what constitutes a reportable incident and how to follow your organisation’s policies and procedures for reporting them.
By the end of this lesson, you will be able to:
1. Receive and acknowledge complaints
2. Describe best practices for managing complaints
3. Recognise reportable incidents and follow the correct reporting procedures
A$33
Abuse and Neglect
In this course, you will gain essential knowledge about your responsibilities in recognising, preventing, and reporting abuse and neglect. You’ll explore why these responsibilities are vital—not just for you as a support professional, but also for the wellbeing of participants and the integrity of your organisation. We’ll cover what abuse and neglect mean, the various forms they can take, how to spot early warning signs, and the appropriate steps to take when responding to or reporting such incidents.
By the end of this lesson, you will be able to:
1. Describe what abuse and neglect are, including the different types.
2. Recognise the indicators and warning signs of potential abuse or neglect.
3. Clearly understand your professional responsibilities and the key role you play in prevention and early intervention.
4. Respond appropriately to concerns and know how and where to report incidents or suspicions.
Course Details
Support Coordination Part 2
A$39
- Support Coordination
- This course is part of 1 bundle
- All units must be completed
This course provides a thorough understanding of NDIS plan budgets and the crucial role Support Coordinators play in helping participants make informed choices about how to use their funding effectively. You’ll learn how to guide participants in managing their supports, as well as how to use practical tools and resources to convert budget amounts into service hours and distribute them across the plan period. Additionally, we’ll clarify the difference between billable and non-billable activities, offering strategies to help Support Coordinators deliver impactful support while using their time wisely.
By the end of this lesson, you will be able to:
1. Support participants in understanding and managing their NDIS plan budgets when engaging with service providers
2. Apply tools and resources to calculate available service hours from allocated funding
3. Distinguish between billable and non-billable tasks and track them effectively to ensure accurate time management and compliance
This course awards a certificate!
Complete the course to acquire it.
Support Coordination Part 1
A$39
- Support Coordination
- This course is part of 1 bundle
- All units must be completed
In this course, you’ll gain a comprehensive understanding of Support Coordination—what it is, how it has evolved with the introduction of the NDIS, and who is eligible to access it as part of their plan. You’ll explore the different levels of Support Coordination, learn about the key responsibilities of a Support Coordinator, and discover how they help build the capacity of participants to understand, implement, and manage their NDIS supports.
We will examine the personal qualities and professional backgrounds that make an effective Support Coordinator, and highlight the five core activities they use to empower participants. You’ll also be introduced to common challenges encountered in the role, as well as key differences between Support Coordination, Case Management, and Disability Advocacy.
Additionally, the course will delve into the importance of consent—why it’s needed, how it’s obtained, and how it relates to accessing a participant’s plan. You’ll gain insight into the planning process, including how participant goals influence plan funding and support categories. We’ll also explore how travel supports are funded through the NDIS, both for participants and service providers.
A critical part of this course includes understanding the three core phases of Support Coordination:
– Understanding the participant and their plan,
– Taking action to connect them with services, and
– Monitoring progress to ensure supports are being used effectively.
Finally, you’ll learn about the ethical responsibilities Support Coordinators must uphold, including how to manage conflicts of interest and ensure quality and safeguarding standards are maintained at all times.
By the end of this course, you will be able to:
1. Define Support Coordination and identify the essential experiences and attributes of effective Support Coordinators
2. Understand who is eligible for Support Coordination funding and how eligibility is assessed
3. Describe the key responsibilities and day-to-day activities of a Support Coordinator
4. Recognize and address common misconceptions and challenges associated with the role
5. Understand consent requirements for accessing NDIS plan information and how to properly obtain it
6. Interpret a participant’s NDIS plan, link their personal goals to the supports included, and understand how funding is structured
7. Explain how travel supports are funded and what providers can claim under a participant’s plan
8. Apply the three phases of Support Coordination—Understand, Action, and Monitor—to effectively implement and manage a participant’s NDIS plan
Course Duration: 71 minutes and 54 seconds
This course awards a certificate!
Complete the course to acquire it.
Restrictive Practice
A$39
- Restrictive Practice
- This course is part of 1 bundle
- All units must be completed
This course explores how Restrictive Practices are identified, assessed, and managed, along with the collaborative process involved in their development and approval. You will learn how to implement Restrictive Practices appropriately, as well as how to monitor, evaluate, and review their use. The course also highlights the role and responsibilities of the NDIS Quality and Safeguards Commission in regulating the use of Restrictive Practices and ensuring they are applied in accordance with relevant standards and legislation.
By the end of this lesson, you will be able to:
1. Explain how the use of Restrictive Practices is planned and who is involved in the decision-making process.
2. Implement Restrictive Practices in a safe, ethical, and compliant manner.
3. Describe how to monitor, assess, and review the use of Restrictive Practices.
4. Understand the regulatory role of the NDIS Quality and Safeguards Commission in overseeing Restrictive Practices.
This course awards a certificate!
Complete the course to acquire it.
Positive Behaviour Support
A$39
- Restrictive Practice
- This course is part of 1 bundle
- All units must be completed
This comprehensive course will guide you through the essentials of positive behaviour support. You will explore the ABC model of positive behaviour support, learn about both responsive and reactive strategies, and discover how these can effectively reduce behaviours of concern. The course will also cover restrictive practices, providing an understanding of the circumstances and authority under which they are implemented.
Furthermore, you will gain insight into the historical approaches to ‘behaviours of concern’ in Australia over the last 60 years. You will develop a deep understanding of behaviour itself, including the five stages of behaviour escalation.
Upon completing this course, you will be able to:
1. Define “challenging behaviour” and “behaviours of concern.”
2. Discuss the history of “behaviours of concern” in Australia.
3. Understand behaviour comprehensively, including its underlying factors and the five stages of behaviour escalation.
4. Apply the ABC model of positive behaviour support.
5. Utilize both responsive and reactive strategies in your practice.
6. Identify what restrictive practices are, why they are used, and under what circumstances they are approved.
This course awards a certificate!
Complete the course to acquire it.
Ventilator Support
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will gain a comprehensive understanding of what a ventilator is, how it functions, and how to operate one effectively. You will explore the two main types of ventilation and follow detailed, step-by-step instructions on assembling and using a ventilator to provide safe and effective ventilator support to your patient.
By the end of this lesson, you will be able to:
1. Describe what ventilator support is and explain how a ventilator works
2. Set up and operate a ventilator
3. Understand non-invasive ventilation and the methods used to deliver it
4. Understand invasive ventilation and how it functions
This course awards a certificate!
Complete the course to acquire it.
Urinary Catheter Management
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will strengthen your knowledge and understanding of urinary catheter care and your responsibilities when providing this type of support. You will learn what urinary catheter care involves, why a catheter may be required, and the key principles for safe and effective practice. The course will also explain urinary anatomy and how to distinguish between healthy and unhealthy systems.
We will discuss what a catheter care plan is, the essential requirements for developing and implementing one, and the common issues a participant may face when using a catheter—along with strategies for managing and resolving these problems. Finally, you will learn how to recognise the signs of an emergency, understand the correct processes to follow, and explore your role as a disability support professional in delivering safe, person-centred care.
By the end of this lesson, you will be able to:
1. Explain what urinary catheter care is, why it may be needed, and the requirements for delivering it safely and effectively
2. Demonstrate an understanding of urinary anatomy and how to identify signs of healthy and unhealthy systems
3. Describe what a catheter care plan is, including how it is created, managed, and applied in practice
4. Identify common catheter-related problems and outline strategies to resolve them
5. Recognise what constitutes an emergency situation, and explain the correct process to ensure the participant’s safety and wellbeing
6. Outline your role, responsibilities, and procedures as a disability support professional when providing urinary catheter care
This course awards a certificate!
Complete the course to acquire it.
Subcutaneous Injections
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will gain knowledge about using subcutaneous injections as a method for delivering different types of medications. You will learn what subcutaneous injections are, the kinds of medications commonly given this way, and the responsibilities involved in administering them. The course will also guide you through the recommended steps for safe administration. Finally, you will explore possible side effects or adverse reactions and understand your role in identifying and responding to these situations to support the participant’s health and safety.
By the end of this lesson, you will be able to:
1. Describe what a subcutaneous injection is and its purposes
2. Explain the responsibilities and requirements for disability support professionals when giving medication via subcutaneous injection
3. Apply the correct procedure to safely administer a subcutaneous injection
4. Recognise your role in detecting and responding to incidents, side effects, and emergencies related to subcutaneous injections
This course awards a certificate!
Complete the course to acquire it.
Tracheostomy Support
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will develop a thorough understanding of tracheostomy support. You will learn what a tracheostomy is, how it functions, and how to assess and provide care for a participant with a tracheostomy. The course will also cover the different types of tracheostomy procedures and the steps to follow when offering support. Finally, you will learn how to respond effectively to incidents and emergencies to ensure participant safety.
By the end of this lesson, you will be able to:
1. Describe what tracheostomy support is and how it works
2. Assess the needs of a participant with a tracheostomy and provide appropriate support
3. Understand the different tracheostomy procedures and the correct processes to follow when supporting a participant
4. Respond appropriately to incidents and emergencies related to tracheostomy care
This course awards a certificate!
Complete the course to acquire it.
Bowel Care
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will build an understanding of your responsibilities when providing Bowel Care. You will learn what this type of support includes and how to recognise the differences between a healthy, functioning digestive system and one that is not working properly. We will begin by looking at what makes an effective bowel care plan and the requirements set out by the NDIS. From there, we will explore different bowel care strategies and the role you play as a disability support worker. Finally, we will cover how to respond to risks, incidents, and urgent situations related to bowel care.
By the end of this lesson, you will be able to:
1. Describe what Bowel Care involves and identify the difference between functional and dysfunctional digestive systems
2. Outline the key features of a well-structured bowel care plan, including the NDIS guidelines for authorising and delivering Bowel Care
3. Demonstrate an understanding of bowel care interventions and how to respond to risks, incidents, and emergencies
4. Explain your responsibilities as a disability support professional when delivering Bowel Care
This course awards a certificate!
Complete the course to acquire it.
PEG Feeding
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will develop an understanding of enteral feeding and PEG (Percutaneous Endoscopic Gastrostomy) feeding. You will learn how PEG feeding is carried out, the potential complications that may occur, and the steps that can be taken to reduce these risks.
By the end of this lesson, you will be able to:
1. Describe what enteral feeding is
2. Define PEG feeding and its purpose
3. Explain how PEG feeding is administered and outline the correct procedures
4. Recognise possible complications linked to PEG feeding and ways to prevent them
This course awards a certificate!
Complete the course to acquire it.
Understanding Duty of Care and Participant Rights
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This course will help you understand your responsibilities regarding Duty of Care, Informed Choice, and Dignity of Risk. You will learn why these responsibilities are essential for you, your participants, and your organisation. We will explore what constitutes a breach of Duty of Care and the potential consequences. Finally, you will learn how to support participants in making informed decisions and living meaningful lives while embracing the concept of dignity of risk.
By the end of this lesson, you will be able to:
1. Define Duty of Care, Informed Choice, and Dignity of Risk
2. Describe your responsibilities related to these obligations
3. Explain what a breach of Duty of Care is and how it may occur
4. Understand how Informed Choice and Dignity of Risk work together
5. Demonstrate how to fulfill your legal obligations
This course awards a certificate!
Complete the course to acquire it.
Safe Medication Assistance
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you’ll develop the essential knowledge and practical skills to confidently support individuals with their medication needs. You’ll explore what medication is, the various categories it falls into, and why regular medication reviews are critical. The course will also cover the responsibilities and legal duties of disability support workers in the context of medication assistance. Additionally, you’ll learn about Dose Administration Aids and gain an understanding of the potential risks involved when supporting someone with their medication.
By the end of this course, you’ll feel capable and well-prepared to manage medication support within your professional boundaries, promoting both the safety and well-being of the people you assist.
Learning Outcomes:
1. After completing this lesson, you will be able to:
2. Explain what medication is, identify its various types, and understand the value of ongoing medication reviews.
3. Describe the responsibilities and legal requirements of a disability support worker in relation to assisting with medication.
4. Recognise different types of Dose Administration Aids and identify common medication-related risks.
This course awards a certificate!
Complete the course to acquire it.
Personal Hygiene and Grooming
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will unpack Personal Care. You will learn what it is, why it is so important, the professional
ethics of care and you will be introduced to a step-by-step guide to basic Personal Care and Grooming. You will be able to use this information immediately and within every working day.
After this lesson you will be able to:
1. Describe the 6 key areas of participant Personal Care and Grooming
2. Communicate why hygiene is so important
3. Demonstrate the steps required to provide Personal Care and Grooming to your participants.
4. Explain professional ethics of care.
This course awards a certificate!
Complete the course to acquire it.
Mealtime Management
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will learn the importance of mealtime management for participants who have difficulty swallowing. You will explore the NDIS Mealtime Management Practice Standard and its associated Quality Indicators. This course will help you understand how this standard relates to your role and responsibilities as a Disability Support Professional providing mealtime support. You will also learn how mealtime management plans are developed and how to implement these plans to ensure safe and enjoyable mealtimes for participants.
By the end of this lesson, you will be able to:
1. Explain the concept and importance of mealtime management
2. Understand the NDIS Practice Standard for Mealtime Management
3. Recognise the signs of dysphagia and the related health risks
4. Deliver effective mealtime support to participants
5. Proactively identify and manage risks and difficulties during mealtimes
This course awards a certificate!
Complete the course to acquire it.
Manual Handling
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This comprehensive course will equip you with the essential knowledge and skills for safe and effective manual handling, crucial for preventing injuries and pain.
You will begin by learning what manual handling is and understanding the relevant legislation. We will then explore how the risk management framework helps in meeting legal obligations, delve into risk assessment tools, and demonstrate the application of the hierarchy of control. The course will also cover biomechanical principles for safe lifting techniques and provide practical safety tips.
Furthermore, you will gain hands-on knowledge of various Manual Handling equipment and aids commonly used by Disability Support Professionals. This course will specifically demonstrate the “HOW TO” for assisting participants to move using tools such as transfer belts, hoists and slings, slide sheets, and transfer boards.
Upon completing this course, you will be able to:
State what Manual Handling is and identify relevant legislation.
Explain how organizations and employees use risk management tools to manage hazardous manual handling tasks.
Explain the benefits of a collaborative approach to risk management.
Demonstrate good manual handling techniques aligned with biomechanical principles.
Share practical manual handling safety tips and proactive steps to ensure safety for yourself and others.
Recognize and identify different manual handling equipment/aids you might use.
Assist a participant to move in a safe way using appropriate techniques and equipment.
Explain when and how to correctly use a transfer belt.
Explain when and how to correctly use a hoist and sling.
Explain when and how to correctly use slide sheets.
Explain when and how to correctly use a transfer board.
This course awards a certificate!
Complete the course to acquire it.
Infection Control
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This course will equip you with essential knowledge on infection prevention and control. You will learn effective strategies to prevent the spread of infections, exploring the nine globally recognized standard infection control precautions that guide all participant support. We’ll also cover additional precautions tailored to specific modes of transmission (contact, respiratory, airborne). Finally, you will understand your crucial responsibilities in supporting participants to maintain their health and remain infection-free.
Upon completing this lesson, you will be able to:
1. Define infection prevention and control and identify methods to prevent infection spread.
2. Recognize and implement the nine standard infection control precautions when supporting participants.
3. Explain specific transmission-based precautions for infections spread via contact, respiratory, or airborne routes.
4. Articulate your role and responsibilities in promoting infection control practices to ensure participant safety and health.
This course awards a certificate!
Complete the course to acquire it.
Emergency and Disaster Management
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will learn what defines an emergency or disaster and the various situations these terms may apply to. You will gain an understanding of your responsibilities during emergencies and how to effectively support your participant. The course will also guide you in preparing for emergencies, developing appropriate plans, and ensuring the safety of both yourself and your participant.
By the end of this lesson, you will be able to:
1. Define what constitutes an emergency
2. Identify and describe different types of emergency and disaster situations, and explain appropriate responses for each
3. Develop and implement an emergency plan that meets your participant’s specific needs
This course awards a certificate!
Complete the course to acquire it.
Cultural Awareness
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This course will guide you through understanding what culture is and the crucial importance of cultural awareness. You’ll discover strategies for developing your own cultural awareness and explore what it truly means to apply this in your role as a Disability Support Professional, including how to respect individuals from diverse cultural backgrounds. Finally, we’ll examine why cultivating cultural awareness is essential for meeting and complying with the NDIS Practice Standards requirements.
Upon completing this lesson, you will be able to:
1. Explain the concept of culture and articulate why cultural awareness is important.
2. Describe methods for developing cultural awareness.
3. Demonstrate cultural awareness effectively when working with participants.
4. Explain the necessity of cultural awareness for Disability Support Professionals to meet and comply with NDIS Practice Standards.
This course awards a certificate!
Complete the course to acquire it.
Complaint Handling and Incident Reporting
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will learn how to effectively receive complaints and understand their importance to you, your organisation, and its stakeholders. You will also explore best practices for managing complaints. Finally, the course will cover what constitutes a reportable incident and how to follow your organisation’s policies and procedures for reporting them.
By the end of this lesson, you will be able to:
1. Receive and acknowledge complaints
2. Describe best practices for managing complaints
3. Recognise reportable incidents and follow the correct reporting procedures
This course awards a certificate!
Complete the course to acquire it.
Abuse and Neglect
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will gain essential knowledge about your responsibilities in recognising, preventing, and reporting abuse and neglect. You’ll explore why these responsibilities are vital—not just for you as a support professional, but also for the wellbeing of participants and the integrity of your organisation. We’ll cover what abuse and neglect mean, the various forms they can take, how to spot early warning signs, and the appropriate steps to take when responding to or reporting such incidents.
By the end of this lesson, you will be able to:
1. Describe what abuse and neglect are, including the different types.
2. Recognise the indicators and warning signs of potential abuse or neglect.
3. Clearly understand your professional responsibilities and the key role you play in prevention and early intervention.
4. Respond appropriately to concerns and know how and where to report incidents or suspicions.
This course awards a certificate!
Complete the course to acquire it.
Course List
A$33
Understanding Duty of Care and Participant Rights
This course will help you understand your responsibilities regarding Duty of Care, Informed Choice, and Dignity of Risk. You will learn why these responsibilities are essential for you, your participants, and your organisation. We will explore what constitutes a breach of Duty of Care and the potential consequences. Finally, you will learn how to support participants in making informed decisions and living meaningful lives while embracing the concept of dignity of risk.
By the end of this lesson, you will be able to:
1. Define Duty of Care, Informed Choice, and Dignity of Risk
2. Describe your responsibilities related to these obligations
3. Explain what a breach of Duty of Care is and how it may occur
4. Understand how Informed Choice and Dignity of Risk work together
5. Demonstrate how to fulfill your legal obligations
A$33
Safe Medication Assistance
In this course, you’ll develop the essential knowledge and practical skills to confidently support individuals with their medication needs. You’ll explore what medication is, the various categories it falls into, and why regular medication reviews are critical. The course will also cover the responsibilities and legal duties of disability support workers in the context of medication assistance. Additionally, you’ll learn about Dose Administration Aids and gain an understanding of the potential risks involved when supporting someone with their medication.
By the end of this course, you’ll feel capable and well-prepared to manage medication support within your professional boundaries, promoting both the safety and well-being of the people you assist.
Learning Outcomes:
1. After completing this lesson, you will be able to:
2. Explain what medication is, identify its various types, and understand the value of ongoing medication reviews.
3. Describe the responsibilities and legal requirements of a disability support worker in relation to assisting with medication.
4. Recognise different types of Dose Administration Aids and identify common medication-related risks.
A$33
Personal Hygiene and Grooming
In this course, you will unpack Personal Care. You will learn what it is, why it is so important, the professional
ethics of care and you will be introduced to a step-by-step guide to basic Personal Care and Grooming. You will be able to use this information immediately and within every working day.
After this lesson you will be able to:
1. Describe the 6 key areas of participant Personal Care and Grooming
2. Communicate why hygiene is so important
3. Demonstrate the steps required to provide Personal Care and Grooming to your participants.
4. Explain professional ethics of care.
A$33
Mealtime Management
In this course, you will learn the importance of mealtime management for participants who have difficulty swallowing. You will explore the NDIS Mealtime Management Practice Standard and its associated Quality Indicators. This course will help you understand how this standard relates to your role and responsibilities as a Disability Support Professional providing mealtime support. You will also learn how mealtime management plans are developed and how to implement these plans to ensure safe and enjoyable mealtimes for participants.
By the end of this lesson, you will be able to:
1. Explain the concept and importance of mealtime management
2. Understand the NDIS Practice Standard for Mealtime Management
3. Recognise the signs of dysphagia and the related health risks
4. Deliver effective mealtime support to participants
5. Proactively identify and manage risks and difficulties during mealtimes
A$33
Manual Handling
This comprehensive course will equip you with the essential knowledge and skills for safe and effective manual handling, crucial for preventing injuries and pain.
You will begin by learning what manual handling is and understanding the relevant legislation. We will then explore how the risk management framework helps in meeting legal obligations, delve into risk assessment tools, and demonstrate the application of the hierarchy of control. The course will also cover biomechanical principles for safe lifting techniques and provide practical safety tips.
Furthermore, you will gain hands-on knowledge of various Manual Handling equipment and aids commonly used by Disability Support Professionals. This course will specifically demonstrate the “HOW TO” for assisting participants to move using tools such as transfer belts, hoists and slings, slide sheets, and transfer boards.
Upon completing this course, you will be able to:
State what Manual Handling is and identify relevant legislation.
Explain how organizations and employees use risk management tools to manage hazardous manual handling tasks.
Explain the benefits of a collaborative approach to risk management.
Demonstrate good manual handling techniques aligned with biomechanical principles.
Share practical manual handling safety tips and proactive steps to ensure safety for yourself and others.
Recognize and identify different manual handling equipment/aids you might use.
Assist a participant to move in a safe way using appropriate techniques and equipment.
Explain when and how to correctly use a transfer belt.
Explain when and how to correctly use a hoist and sling.
Explain when and how to correctly use slide sheets.
Explain when and how to correctly use a transfer board.
A$33
Infection Control
This course will equip you with essential knowledge on infection prevention and control. You will learn effective strategies to prevent the spread of infections, exploring the nine globally recognized standard infection control precautions that guide all participant support. We’ll also cover additional precautions tailored to specific modes of transmission (contact, respiratory, airborne). Finally, you will understand your crucial responsibilities in supporting participants to maintain their health and remain infection-free.
Upon completing this lesson, you will be able to:
1. Define infection prevention and control and identify methods to prevent infection spread.
2. Recognize and implement the nine standard infection control precautions when supporting participants.
3. Explain specific transmission-based precautions for infections spread via contact, respiratory, or airborne routes.
4. Articulate your role and responsibilities in promoting infection control practices to ensure participant safety and health.
A$33
Emergency and Disaster Management
In this course, you will learn what defines an emergency or disaster and the various situations these terms may apply to. You will gain an understanding of your responsibilities during emergencies and how to effectively support your participant. The course will also guide you in preparing for emergencies, developing appropriate plans, and ensuring the safety of both yourself and your participant.
By the end of this lesson, you will be able to:
1. Define what constitutes an emergency
2. Identify and describe different types of emergency and disaster situations, and explain appropriate responses for each
3. Develop and implement an emergency plan that meets your participant’s specific needs
A$33
Cultural Awareness
This course will guide you through understanding what culture is and the crucial importance of cultural awareness. You’ll discover strategies for developing your own cultural awareness and explore what it truly means to apply this in your role as a Disability Support Professional, including how to respect individuals from diverse cultural backgrounds. Finally, we’ll examine why cultivating cultural awareness is essential for meeting and complying with the NDIS Practice Standards requirements.
Upon completing this lesson, you will be able to:
1. Explain the concept of culture and articulate why cultural awareness is important.
2. Describe methods for developing cultural awareness.
3. Demonstrate cultural awareness effectively when working with participants.
4. Explain the necessity of cultural awareness for Disability Support Professionals to meet and comply with NDIS Practice Standards.
A$33
Complaint Handling and Incident Reporting
In this course, you will learn how to effectively receive complaints and understand their importance to you, your organisation, and its stakeholders. You will also explore best practices for managing complaints. Finally, the course will cover what constitutes a reportable incident and how to follow your organisation’s policies and procedures for reporting them.
By the end of this lesson, you will be able to:
1. Receive and acknowledge complaints
2. Describe best practices for managing complaints
3. Recognise reportable incidents and follow the correct reporting procedures
A$33
Abuse and Neglect
In this course, you will gain essential knowledge about your responsibilities in recognising, preventing, and reporting abuse and neglect. You’ll explore why these responsibilities are vital—not just for you as a support professional, but also for the wellbeing of participants and the integrity of your organisation. We’ll cover what abuse and neglect mean, the various forms they can take, how to spot early warning signs, and the appropriate steps to take when responding to or reporting such incidents.
By the end of this lesson, you will be able to:
1. Describe what abuse and neglect are, including the different types.
2. Recognise the indicators and warning signs of potential abuse or neglect.
3. Clearly understand your professional responsibilities and the key role you play in prevention and early intervention.
4. Respond appropriately to concerns and know how and where to report incidents or suspicions.
Course Details
Understanding Duty of Care and Participant Rights
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This course will help you understand your responsibilities regarding Duty of Care, Informed Choice, and Dignity of Risk. You will learn why these responsibilities are essential for you, your participants, and your organisation. We will explore what constitutes a breach of Duty of Care and the potential consequences. Finally, you will learn how to support participants in making informed decisions and living meaningful lives while embracing the concept of dignity of risk.
By the end of this lesson, you will be able to:
1. Define Duty of Care, Informed Choice, and Dignity of Risk
2. Describe your responsibilities related to these obligations
3. Explain what a breach of Duty of Care is and how it may occur
4. Understand how Informed Choice and Dignity of Risk work together
5. Demonstrate how to fulfill your legal obligations
This course awards a certificate!
Complete the course to acquire it.
Safe Medication Assistance
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you’ll develop the essential knowledge and practical skills to confidently support individuals with their medication needs. You’ll explore what medication is, the various categories it falls into, and why regular medication reviews are critical. The course will also cover the responsibilities and legal duties of disability support workers in the context of medication assistance. Additionally, you’ll learn about Dose Administration Aids and gain an understanding of the potential risks involved when supporting someone with their medication.
By the end of this course, you’ll feel capable and well-prepared to manage medication support within your professional boundaries, promoting both the safety and well-being of the people you assist.
Learning Outcomes:
1. After completing this lesson, you will be able to:
2. Explain what medication is, identify its various types, and understand the value of ongoing medication reviews.
3. Describe the responsibilities and legal requirements of a disability support worker in relation to assisting with medication.
4. Recognise different types of Dose Administration Aids and identify common medication-related risks.
This course awards a certificate!
Complete the course to acquire it.
Personal Hygiene and Grooming
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will unpack Personal Care. You will learn what it is, why it is so important, the professional
ethics of care and you will be introduced to a step-by-step guide to basic Personal Care and Grooming. You will be able to use this information immediately and within every working day.
After this lesson you will be able to:
1. Describe the 6 key areas of participant Personal Care and Grooming
2. Communicate why hygiene is so important
3. Demonstrate the steps required to provide Personal Care and Grooming to your participants.
4. Explain professional ethics of care.
This course awards a certificate!
Complete the course to acquire it.
Mealtime Management
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will learn the importance of mealtime management for participants who have difficulty swallowing. You will explore the NDIS Mealtime Management Practice Standard and its associated Quality Indicators. This course will help you understand how this standard relates to your role and responsibilities as a Disability Support Professional providing mealtime support. You will also learn how mealtime management plans are developed and how to implement these plans to ensure safe and enjoyable mealtimes for participants.
By the end of this lesson, you will be able to:
1. Explain the concept and importance of mealtime management
2. Understand the NDIS Practice Standard for Mealtime Management
3. Recognise the signs of dysphagia and the related health risks
4. Deliver effective mealtime support to participants
5. Proactively identify and manage risks and difficulties during mealtimes
This course awards a certificate!
Complete the course to acquire it.
Manual Handling
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This comprehensive course will equip you with the essential knowledge and skills for safe and effective manual handling, crucial for preventing injuries and pain.
You will begin by learning what manual handling is and understanding the relevant legislation. We will then explore how the risk management framework helps in meeting legal obligations, delve into risk assessment tools, and demonstrate the application of the hierarchy of control. The course will also cover biomechanical principles for safe lifting techniques and provide practical safety tips.
Furthermore, you will gain hands-on knowledge of various Manual Handling equipment and aids commonly used by Disability Support Professionals. This course will specifically demonstrate the “HOW TO” for assisting participants to move using tools such as transfer belts, hoists and slings, slide sheets, and transfer boards.
Upon completing this course, you will be able to:
State what Manual Handling is and identify relevant legislation.
Explain how organizations and employees use risk management tools to manage hazardous manual handling tasks.
Explain the benefits of a collaborative approach to risk management.
Demonstrate good manual handling techniques aligned with biomechanical principles.
Share practical manual handling safety tips and proactive steps to ensure safety for yourself and others.
Recognize and identify different manual handling equipment/aids you might use.
Assist a participant to move in a safe way using appropriate techniques and equipment.
Explain when and how to correctly use a transfer belt.
Explain when and how to correctly use a hoist and sling.
Explain when and how to correctly use slide sheets.
Explain when and how to correctly use a transfer board.
This course awards a certificate!
Complete the course to acquire it.
Infection Control
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This course will equip you with essential knowledge on infection prevention and control. You will learn effective strategies to prevent the spread of infections, exploring the nine globally recognized standard infection control precautions that guide all participant support. We’ll also cover additional precautions tailored to specific modes of transmission (contact, respiratory, airborne). Finally, you will understand your crucial responsibilities in supporting participants to maintain their health and remain infection-free.
Upon completing this lesson, you will be able to:
1. Define infection prevention and control and identify methods to prevent infection spread.
2. Recognize and implement the nine standard infection control precautions when supporting participants.
3. Explain specific transmission-based precautions for infections spread via contact, respiratory, or airborne routes.
4. Articulate your role and responsibilities in promoting infection control practices to ensure participant safety and health.
This course awards a certificate!
Complete the course to acquire it.
Emergency and Disaster Management
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will learn what defines an emergency or disaster and the various situations these terms may apply to. You will gain an understanding of your responsibilities during emergencies and how to effectively support your participant. The course will also guide you in preparing for emergencies, developing appropriate plans, and ensuring the safety of both yourself and your participant.
By the end of this lesson, you will be able to:
1. Define what constitutes an emergency
2. Identify and describe different types of emergency and disaster situations, and explain appropriate responses for each
3. Develop and implement an emergency plan that meets your participant’s specific needs
This course awards a certificate!
Complete the course to acquire it.
Cultural Awareness
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
This course will guide you through understanding what culture is and the crucial importance of cultural awareness. You’ll discover strategies for developing your own cultural awareness and explore what it truly means to apply this in your role as a Disability Support Professional, including how to respect individuals from diverse cultural backgrounds. Finally, we’ll examine why cultivating cultural awareness is essential for meeting and complying with the NDIS Practice Standards requirements.
Upon completing this lesson, you will be able to:
1. Explain the concept of culture and articulate why cultural awareness is important.
2. Describe methods for developing cultural awareness.
3. Demonstrate cultural awareness effectively when working with participants.
4. Explain the necessity of cultural awareness for Disability Support Professionals to meet and comply with NDIS Practice Standards.
This course awards a certificate!
Complete the course to acquire it.
Complaint Handling and Incident Reporting
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will learn how to effectively receive complaints and understand their importance to you, your organisation, and its stakeholders. You will also explore best practices for managing complaints. Finally, the course will cover what constitutes a reportable incident and how to follow your organisation’s policies and procedures for reporting them.
By the end of this lesson, you will be able to:
1. Receive and acknowledge complaints
2. Describe best practices for managing complaints
3. Recognise reportable incidents and follow the correct reporting procedures
This course awards a certificate!
Complete the course to acquire it.
Abuse and Neglect
A$33
- Core Essentials
- This course is part of 1 bundle
- All units must be completed
In this course, you will gain essential knowledge about your responsibilities in recognising, preventing, and reporting abuse and neglect. You’ll explore why these responsibilities are vital—not just for you as a support professional, but also for the wellbeing of participants and the integrity of your organisation. We’ll cover what abuse and neglect mean, the various forms they can take, how to spot early warning signs, and the appropriate steps to take when responding to or reporting such incidents.
By the end of this lesson, you will be able to:
1. Describe what abuse and neglect are, including the different types.
2. Recognise the indicators and warning signs of potential abuse or neglect.
3. Clearly understand your professional responsibilities and the key role you play in prevention and early intervention.
4. Respond appropriately to concerns and know how and where to report incidents or suspicions.
This course awards a certificate!
Complete the course to acquire it.
Course List
A$45
Ventilator Support
In this course, you will gain a comprehensive understanding of what a ventilator is, how it functions, and how to operate one effectively. You will explore the two main types of ventilation and follow detailed, step-by-step instructions on assembling and using a ventilator to provide safe and effective ventilator support to your patient.
By the end of this lesson, you will be able to:
1. Describe what ventilator support is and explain how a ventilator works
2. Set up and operate a ventilator
3. Understand non-invasive ventilation and the methods used to deliver it
4. Understand invasive ventilation and how it functions
A$45
Urinary Catheter Management
In this course, you will strengthen your knowledge and understanding of urinary catheter care and your responsibilities when providing this type of support. You will learn what urinary catheter care involves, why a catheter may be required, and the key principles for safe and effective practice. The course will also explain urinary anatomy and how to distinguish between healthy and unhealthy systems.
We will discuss what a catheter care plan is, the essential requirements for developing and implementing one, and the common issues a participant may face when using a catheter—along with strategies for managing and resolving these problems. Finally, you will learn how to recognise the signs of an emergency, understand the correct processes to follow, and explore your role as a disability support professional in delivering safe, person-centred care.
By the end of this lesson, you will be able to:
1. Explain what urinary catheter care is, why it may be needed, and the requirements for delivering it safely and effectively
2. Demonstrate an understanding of urinary anatomy and how to identify signs of healthy and unhealthy systems
3. Describe what a catheter care plan is, including how it is created, managed, and applied in practice
4. Identify common catheter-related problems and outline strategies to resolve them
5. Recognise what constitutes an emergency situation, and explain the correct process to ensure the participant’s safety and wellbeing
6. Outline your role, responsibilities, and procedures as a disability support professional when providing urinary catheter care
A$45
Subcutaneous Injections
In this course, you will gain knowledge about using subcutaneous injections as a method for delivering different types of medications. You will learn what subcutaneous injections are, the kinds of medications commonly given this way, and the responsibilities involved in administering them. The course will also guide you through the recommended steps for safe administration. Finally, you will explore possible side effects or adverse reactions and understand your role in identifying and responding to these situations to support the participant’s health and safety.
By the end of this lesson, you will be able to:
1. Describe what a subcutaneous injection is and its purposes
2. Explain the responsibilities and requirements for disability support professionals when giving medication via subcutaneous injection
3. Apply the correct procedure to safely administer a subcutaneous injection
4. Recognise your role in detecting and responding to incidents, side effects, and emergencies related to subcutaneous injections
A$45
Tracheostomy Support
In this course, you will develop a thorough understanding of tracheostomy support. You will learn what a tracheostomy is, how it functions, and how to assess and provide care for a participant with a tracheostomy. The course will also cover the different types of tracheostomy procedures and the steps to follow when offering support. Finally, you will learn how to respond effectively to incidents and emergencies to ensure participant safety.
By the end of this lesson, you will be able to:
1. Describe what tracheostomy support is and how it works
2. Assess the needs of a participant with a tracheostomy and provide appropriate support
3. Understand the different tracheostomy procedures and the correct processes to follow when supporting a participant
4. Respond appropriately to incidents and emergencies related to tracheostomy care
A$45
Bowel Care
In this course, you will build an understanding of your responsibilities when providing Bowel Care. You will learn what this type of support includes and how to recognise the differences between a healthy, functioning digestive system and one that is not working properly. We will begin by looking at what makes an effective bowel care plan and the requirements set out by the NDIS. From there, we will explore different bowel care strategies and the role you play as a disability support worker. Finally, we will cover how to respond to risks, incidents, and urgent situations related to bowel care.
By the end of this lesson, you will be able to:
1. Describe what Bowel Care involves and identify the difference between functional and dysfunctional digestive systems
2. Outline the key features of a well-structured bowel care plan, including the NDIS guidelines for authorising and delivering Bowel Care
3. Demonstrate an understanding of bowel care interventions and how to respond to risks, incidents, and emergencies
4. Explain your responsibilities as a disability support professional when delivering Bowel Care
A$45
PEG Feeding
In this course, you will develop an understanding of enteral feeding and PEG (Percutaneous Endoscopic Gastrostomy) feeding. You will learn how PEG feeding is carried out, the potential complications that may occur, and the steps that can be taken to reduce these risks.
By the end of this lesson, you will be able to:
1. Describe what enteral feeding is
2. Define PEG feeding and its purpose
3. Explain how PEG feeding is administered and outline the correct procedures
4. Recognise possible complications linked to PEG feeding and ways to prevent them
Course Details
Ventilator Support
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will gain a comprehensive understanding of what a ventilator is, how it functions, and how to operate one effectively. You will explore the two main types of ventilation and follow detailed, step-by-step instructions on assembling and using a ventilator to provide safe and effective ventilator support to your patient.
By the end of this lesson, you will be able to:
1. Describe what ventilator support is and explain how a ventilator works
2. Set up and operate a ventilator
3. Understand non-invasive ventilation and the methods used to deliver it
4. Understand invasive ventilation and how it functions
This course awards a certificate!
Complete the course to acquire it.
Urinary Catheter Management
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will strengthen your knowledge and understanding of urinary catheter care and your responsibilities when providing this type of support. You will learn what urinary catheter care involves, why a catheter may be required, and the key principles for safe and effective practice. The course will also explain urinary anatomy and how to distinguish between healthy and unhealthy systems.
We will discuss what a catheter care plan is, the essential requirements for developing and implementing one, and the common issues a participant may face when using a catheter—along with strategies for managing and resolving these problems. Finally, you will learn how to recognise the signs of an emergency, understand the correct processes to follow, and explore your role as a disability support professional in delivering safe, person-centred care.
By the end of this lesson, you will be able to:
1. Explain what urinary catheter care is, why it may be needed, and the requirements for delivering it safely and effectively
2. Demonstrate an understanding of urinary anatomy and how to identify signs of healthy and unhealthy systems
3. Describe what a catheter care plan is, including how it is created, managed, and applied in practice
4. Identify common catheter-related problems and outline strategies to resolve them
5. Recognise what constitutes an emergency situation, and explain the correct process to ensure the participant’s safety and wellbeing
6. Outline your role, responsibilities, and procedures as a disability support professional when providing urinary catheter care
This course awards a certificate!
Complete the course to acquire it.
Subcutaneous Injections
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will gain knowledge about using subcutaneous injections as a method for delivering different types of medications. You will learn what subcutaneous injections are, the kinds of medications commonly given this way, and the responsibilities involved in administering them. The course will also guide you through the recommended steps for safe administration. Finally, you will explore possible side effects or adverse reactions and understand your role in identifying and responding to these situations to support the participant’s health and safety.
By the end of this lesson, you will be able to:
1. Describe what a subcutaneous injection is and its purposes
2. Explain the responsibilities and requirements for disability support professionals when giving medication via subcutaneous injection
3. Apply the correct procedure to safely administer a subcutaneous injection
4. Recognise your role in detecting and responding to incidents, side effects, and emergencies related to subcutaneous injections
This course awards a certificate!
Complete the course to acquire it.
Tracheostomy Support
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will develop a thorough understanding of tracheostomy support. You will learn what a tracheostomy is, how it functions, and how to assess and provide care for a participant with a tracheostomy. The course will also cover the different types of tracheostomy procedures and the steps to follow when offering support. Finally, you will learn how to respond effectively to incidents and emergencies to ensure participant safety.
By the end of this lesson, you will be able to:
1. Describe what tracheostomy support is and how it works
2. Assess the needs of a participant with a tracheostomy and provide appropriate support
3. Understand the different tracheostomy procedures and the correct processes to follow when supporting a participant
4. Respond appropriately to incidents and emergencies related to tracheostomy care
This course awards a certificate!
Complete the course to acquire it.
Bowel Care
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will build an understanding of your responsibilities when providing Bowel Care. You will learn what this type of support includes and how to recognise the differences between a healthy, functioning digestive system and one that is not working properly. We will begin by looking at what makes an effective bowel care plan and the requirements set out by the NDIS. From there, we will explore different bowel care strategies and the role you play as a disability support worker. Finally, we will cover how to respond to risks, incidents, and urgent situations related to bowel care.
By the end of this lesson, you will be able to:
1. Describe what Bowel Care involves and identify the difference between functional and dysfunctional digestive systems
2. Outline the key features of a well-structured bowel care plan, including the NDIS guidelines for authorising and delivering Bowel Care
3. Demonstrate an understanding of bowel care interventions and how to respond to risks, incidents, and emergencies
4. Explain your responsibilities as a disability support professional when delivering Bowel Care
This course awards a certificate!
Complete the course to acquire it.
PEG Feeding
A$45
- High Intensity Support
- This course is part of 1 bundle
- All units must be completed
In this course, you will develop an understanding of enteral feeding and PEG (Percutaneous Endoscopic Gastrostomy) feeding. You will learn how PEG feeding is carried out, the potential complications that may occur, and the steps that can be taken to reduce these risks.
By the end of this lesson, you will be able to:
1. Describe what enteral feeding is
2. Define PEG feeding and its purpose
3. Explain how PEG feeding is administered and outline the correct procedures
4. Recognise possible complications linked to PEG feeding and ways to prevent them
This course awards a certificate!
Complete the course to acquire it.
Course List
A$39
Restrictive Practice
This course explores how Restrictive Practices are identified, assessed, and managed, along with the collaborative process involved in their development and approval. You will learn how to implement Restrictive Practices appropriately, as well as how to monitor, evaluate, and review their use. The course also highlights the role and responsibilities of the NDIS Quality and Safeguards Commission in regulating the use of Restrictive Practices and ensuring they are applied in accordance with relevant standards and legislation.
By the end of this lesson, you will be able to:
1. Explain how the use of Restrictive Practices is planned and who is involved in the decision-making process.
2. Implement Restrictive Practices in a safe, ethical, and compliant manner.
3. Describe how to monitor, assess, and review the use of Restrictive Practices.
4. Understand the regulatory role of the NDIS Quality and Safeguards Commission in overseeing Restrictive Practices.
A$39
Positive Behaviour Support
This comprehensive course will guide you through the essentials of positive behaviour support. You will explore the ABC model of positive behaviour support, learn about both responsive and reactive strategies, and discover how these can effectively reduce behaviours of concern. The course will also cover restrictive practices, providing an understanding of the circumstances and authority under which they are implemented.
Furthermore, you will gain insight into the historical approaches to ‘behaviours of concern’ in Australia over the last 60 years. You will develop a deep understanding of behaviour itself, including the five stages of behaviour escalation.
Upon completing this course, you will be able to:
1. Define “challenging behaviour” and “behaviours of concern.”
2. Discuss the history of “behaviours of concern” in Australia.
3. Understand behaviour comprehensively, including its underlying factors and the five stages of behaviour escalation.
4. Apply the ABC model of positive behaviour support.
5. Utilize both responsive and reactive strategies in your practice.
6. Identify what restrictive practices are, why they are used, and under what circumstances they are approved.
Course Details
Restrictive Practice
A$39
- Restrictive Practice
- This course is part of 1 bundle
- All units must be completed
This course explores how Restrictive Practices are identified, assessed, and managed, along with the collaborative process involved in their development and approval. You will learn how to implement Restrictive Practices appropriately, as well as how to monitor, evaluate, and review their use. The course also highlights the role and responsibilities of the NDIS Quality and Safeguards Commission in regulating the use of Restrictive Practices and ensuring they are applied in accordance with relevant standards and legislation.
By the end of this lesson, you will be able to:
1. Explain how the use of Restrictive Practices is planned and who is involved in the decision-making process.
2. Implement Restrictive Practices in a safe, ethical, and compliant manner.
3. Describe how to monitor, assess, and review the use of Restrictive Practices.
4. Understand the regulatory role of the NDIS Quality and Safeguards Commission in overseeing Restrictive Practices.
This course awards a certificate!
Complete the course to acquire it.
Positive Behaviour Support
A$39
- Restrictive Practice
- This course is part of 1 bundle
- All units must be completed
This comprehensive course will guide you through the essentials of positive behaviour support. You will explore the ABC model of positive behaviour support, learn about both responsive and reactive strategies, and discover how these can effectively reduce behaviours of concern. The course will also cover restrictive practices, providing an understanding of the circumstances and authority under which they are implemented.
Furthermore, you will gain insight into the historical approaches to ‘behaviours of concern’ in Australia over the last 60 years. You will develop a deep understanding of behaviour itself, including the five stages of behaviour escalation.
Upon completing this course, you will be able to:
1. Define “challenging behaviour” and “behaviours of concern.”
2. Discuss the history of “behaviours of concern” in Australia.
3. Understand behaviour comprehensively, including its underlying factors and the five stages of behaviour escalation.
4. Apply the ABC model of positive behaviour support.
5. Utilize both responsive and reactive strategies in your practice.
6. Identify what restrictive practices are, why they are used, and under what circumstances they are approved.
This course awards a certificate!
Complete the course to acquire it.
Course List
A$39
Support Coordination Part 2
This course provides a thorough understanding of NDIS plan budgets and the crucial role Support Coordinators play in helping participants make informed choices about how to use their funding effectively. You’ll learn how to guide participants in managing their supports, as well as how to use practical tools and resources to convert budget amounts into service hours and distribute them across the plan period. Additionally, we’ll clarify the difference between billable and non-billable activities, offering strategies to help Support Coordinators deliver impactful support while using their time wisely.
By the end of this lesson, you will be able to:
1. Support participants in understanding and managing their NDIS plan budgets when engaging with service providers
2. Apply tools and resources to calculate available service hours from allocated funding
3. Distinguish between billable and non-billable tasks and track them effectively to ensure accurate time management and compliance
A$39
Support Coordination Part 1
In this course, you’ll gain a comprehensive understanding of Support Coordination—what it is, how it has evolved with the introduction of the NDIS, and who is eligible to access it as part of their plan. You’ll explore the different levels of Support Coordination, learn about the key responsibilities of a Support Coordinator, and discover how they help build the capacity of participants to understand, implement, and manage their NDIS supports.
We will examine the personal qualities and professional backgrounds that make an effective Support Coordinator, and highlight the five core activities they use to empower participants. You’ll also be introduced to common challenges encountered in the role, as well as key differences between Support Coordination, Case Management, and Disability Advocacy.
Additionally, the course will delve into the importance of consent—why it’s needed, how it’s obtained, and how it relates to accessing a participant’s plan. You’ll gain insight into the planning process, including how participant goals influence plan funding and support categories. We’ll also explore how travel supports are funded through the NDIS, both for participants and service providers.
A critical part of this course includes understanding the three core phases of Support Coordination:
– Understanding the participant and their plan,
– Taking action to connect them with services, and
– Monitoring progress to ensure supports are being used effectively.
Finally, you’ll learn about the ethical responsibilities Support Coordinators must uphold, including how to manage conflicts of interest and ensure quality and safeguarding standards are maintained at all times.
By the end of this course, you will be able to:
1. Define Support Coordination and identify the essential experiences and attributes of effective Support Coordinators
2. Understand who is eligible for Support Coordination funding and how eligibility is assessed
3. Describe the key responsibilities and day-to-day activities of a Support Coordinator
4. Recognize and address common misconceptions and challenges associated with the role
5. Understand consent requirements for accessing NDIS plan information and how to properly obtain it
6. Interpret a participant’s NDIS plan, link their personal goals to the supports included, and understand how funding is structured
7. Explain how travel supports are funded and what providers can claim under a participant’s plan
8. Apply the three phases of Support Coordination—Understand, Action, and Monitor—to effectively implement and manage a participant’s NDIS plan
Course Duration: 71 minutes and 54 seconds
Course Details
Support Coordination Part 2
A$39
- Support Coordination
- This course is part of 1 bundle
- All units must be completed
This course provides a thorough understanding of NDIS plan budgets and the crucial role Support Coordinators play in helping participants make informed choices about how to use their funding effectively. You’ll learn how to guide participants in managing their supports, as well as how to use practical tools and resources to convert budget amounts into service hours and distribute them across the plan period. Additionally, we’ll clarify the difference between billable and non-billable activities, offering strategies to help Support Coordinators deliver impactful support while using their time wisely.
By the end of this lesson, you will be able to:
1. Support participants in understanding and managing their NDIS plan budgets when engaging with service providers
2. Apply tools and resources to calculate available service hours from allocated funding
3. Distinguish between billable and non-billable tasks and track them effectively to ensure accurate time management and compliance
This course awards a certificate!
Complete the course to acquire it.
Support Coordination Part 1
A$39
- Support Coordination
- This course is part of 1 bundle
- All units must be completed
In this course, you’ll gain a comprehensive understanding of Support Coordination—what it is, how it has evolved with the introduction of the NDIS, and who is eligible to access it as part of their plan. You’ll explore the different levels of Support Coordination, learn about the key responsibilities of a Support Coordinator, and discover how they help build the capacity of participants to understand, implement, and manage their NDIS supports.
We will examine the personal qualities and professional backgrounds that make an effective Support Coordinator, and highlight the five core activities they use to empower participants. You’ll also be introduced to common challenges encountered in the role, as well as key differences between Support Coordination, Case Management, and Disability Advocacy.
Additionally, the course will delve into the importance of consent—why it’s needed, how it’s obtained, and how it relates to accessing a participant’s plan. You’ll gain insight into the planning process, including how participant goals influence plan funding and support categories. We’ll also explore how travel supports are funded through the NDIS, both for participants and service providers.
A critical part of this course includes understanding the three core phases of Support Coordination:
– Understanding the participant and their plan,
– Taking action to connect them with services, and
– Monitoring progress to ensure supports are being used effectively.
Finally, you’ll learn about the ethical responsibilities Support Coordinators must uphold, including how to manage conflicts of interest and ensure quality and safeguarding standards are maintained at all times.
By the end of this course, you will be able to:
1. Define Support Coordination and identify the essential experiences and attributes of effective Support Coordinators
2. Understand who is eligible for Support Coordination funding and how eligibility is assessed
3. Describe the key responsibilities and day-to-day activities of a Support Coordinator
4. Recognize and address common misconceptions and challenges associated with the role
5. Understand consent requirements for accessing NDIS plan information and how to properly obtain it
6. Interpret a participant’s NDIS plan, link their personal goals to the supports included, and understand how funding is structured
7. Explain how travel supports are funded and what providers can claim under a participant’s plan
8. Apply the three phases of Support Coordination—Understand, Action, and Monitor—to effectively implement and manage a participant’s NDIS plan
Course Duration: 71 minutes and 54 seconds
This course awards a certificate!
Complete the course to acquire it.
Our Reviews
FAQs
1. Do you have Support Coordination training?
Yes — Support Coordination Part 1 (intro, who is eligible) and Part 2 (NDIS plan budgets and helping participants make informed choices).
2. Who are the courses for?
Two main groups:
NDIS providers and their staff (onboarding, refresher, audit prep)
Individual support workers who want to upskill or enter the NDIS sector.
3. Do the courses align with NDIS Practice Standards?
Yes. The program is built around the Core Module and Quality Indicators and created by NDIS compliance practitioners.
4. Is the training live or online/self-paced?
It’s online, available 24/7, and self-paced. You can study anytime, anywhere.
5. What does “Delivered over 7 days” mean?
The content is structured so staff can complete it in about 7 days without disrupting work/rosters.
6. Do I get a certificate?
Yes. You receive an Enablebiz-branded professional certificate that can be shown to employers or auditors.
7. How much do the courses cost?
Most core courses are A$33. Clinical/high-intensity style courses are A$45. Some specialised courses (e.g. Restrictive Practice, PBS, Support Coordination) are A$39.
Why Choose Enablebiz Online Training?
Built by NDIS Compliance Experts – Designed by practitioners who understand real-world delivery and audit requirements
Aligned with NDIS Practice Standards – Meets Core Module requirements and Quality Indicators
24/7 Online Access – Learn anywhere, anytime, at your own pace
Delivered Over 7 Days – Structured for optimal staff learning without disruption
Professional Certification – Get prestigious Enablebiz-branded certificates
Affordable & Scalable – Cost-effective for teams and individual learners
Charged Per Staff – Simple pricing model that fits your workforce
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Whether you’re new to the sector or managing a team, Enablebiz Training ensures you stay compliant while delivering quality care.
